Comprehensive Voice AI solutions — voice agents for inbound and outbound calls, customer service automation, admin/back-office tasks. One platform that takes the burden off your shoulders.
How we help: automated voice + customer and admin services
Voice AI Agent-calls handled 24/7
The AI agent answers incoming calls, collects data, runs forms, books appointments, or opens tickets — in a human voice, but automatically. It can also be deployed for outbound calls: order confirmations, reminders, follow-ups.
Automatic call handling — no live staff needed
English + multiple EU language support
Form filling: name, order, callback, ticket creation
Outbound calls: payment reminders, follow-up, upsell
Appointment booking & confirmation
If needed — seamless transfer to a live agent
24/7 Customer Service — powered by AI, with a human touch
Instant answers to frequently asked questions — in a matter of minutes. Calls about orders, status updates and customer requests, information inquiries and callback requests are all handled automatically. A human voice, less waiting, less stress.
Handling FAQ calls
Order status, opening hours, frequently asked questions
CRM integration
Automatic recording of customer data + history
Multilingual customer service
— for international or multi-market companies
Ticket creation & initiating ticket system based on voice input
Scalability
Costs don’t increase proportionally even with higher call volumes
Basic
49 900 HUF/cm + VAT
Monthly Call Allowance: 250 minutes
Concurrent Calls: 2
24/7 Incoming Call Handling
FAQ Handling: Answers to frequently asked questions
Appointment Requests: Captured and forwarded by email
Caller Data Collection: Name, inquiry, and callback request, recorded via email or in a spreadsheet
Call Summaries and Transcripts
Live Agent Handover: Callback requests recorded when a live transfer is unavailable
Business Hours and Holiday Rules: Basic configuration
Language Support: Hungarian
Monthly Reporting: Call statistics
Quarterly Fine-Tuning: 1 hour per quarter
Incident Response Time: Within 1 business day
Additional Minutes: HUF 120 per minute
Business
99 900 HUF/cm + VAT
Pro
169 900 HUF/cm + VAT
Monthly Plans
Monthly Call Allowance: 700 minutes
Concurrent Calls: 3
24/7 Incoming Call Handling
FAQ Handling: Answers to frequently asked questions
Appointment Booking: Direct calendar booking with automated confirmation emails
Data Collection: Direct entry into the CRM system
Call Summaries and Transcripts
Live Agent Handover: Callback requests recorded when a live transfer is unavailable
Business Hours and Holiday Rules: Basic configuration
Language Support: Hungarian
Monthly Reporting: Monthly reports including reviewed calls
Monthly Fine-Tuning: 1 hour per month
Incident Response Time: Within 1 business day
Additional Minutes: HUF 120 per minute
Monthly Call Allowance: 1,500 minutes
Concurrent Calls: 5
24/7 Incoming Call Handling
FAQ Handling: Answers to frequently asked questions
Appointment Booking: Same functionality as the Business plan, with support for multiple calendars
CRM Integration: Direct data entry into the CRM, with fields tailored to each inquiry type
Call Summaries and Transcripts
Live Agent Handover
Business Hours and Holiday Rules: Basic configuration
Outbound Calling: Included, with up to 2 campaign types
Language Support: Hungarian + 1 additional European language
Reporting: Monthly reports plus quarterly reviews
Monthly Fine-Tuning: 2 hours per month
Incident Response Time: Within 4 business hours
Additional Minutes: HUF 120 per minute
Admin burdens?AI takes them off your shoulders
It’s not just calls — administration, data entry, back-office processes, callbacks, reminders, status inquiries — all can be automated. Forget manual data input and human errors.
Phone data capture
Orders, customer details, callback requests
Data entry into CRM / ERP
Order status inquiry and feedback via voice or SMS
Payment reminders
debt collection via outbound calls
Accelerating admin processes & minimizing errors
Why choose us — not just technology, but a partner
We are a small, agile team that understands the SME world — not a call center, but human-centered support. Simple implementation, quick setup, flexible customization. You decide, we adapt.
Quick onboarding & no-code setup
Configuration tailored to individual needs
Human-sized team — personal support
Emergency support, fine-tuning, continuous development
Full EU compliance, GDPR security
Get started – just 4 steps
15-minute free consultation — we map out your needs
Define use case & select target task
Voice AI configuration + testing phase
Go-live + support + fine-tuning
Are you ready to let technology work for you?
Automate smartly — boost efficiency while keeping the human touch.
2026 All rights reserved.
Friendly AI Studio
We bring order to the digital operations of small and medium-sized businesses: CRM, custom websites, connected systems and AI teams — all planned together and delivered through one point of contact.
Services
· Digital Systems Plan
· CRM Development
· Custom Website
· Internal Digitalisation
· AI Team
· Voice AI
Contact
hello@friendlyai.studio
+36 20 220 2726
Online, based in Budapest
Monday–Friday, 9:00 am–6:00 pm